You will have received a ‘Welcome to Lexus Financial Services’ booklet soon after you started your agreement with us. It contains useful information about how we manage your agreement as well as providing more general information that may be of interest. We understand that from time to time you may have questions relating to your finance agreement, you can of course refer to your Welcome booklet or visit the Additional finance information section below. If you need to speak to someone in person, our Customer Care team are on hand and can be contacted using the details shown here.