KEY FEATURES

The Lexus Warranty is designed to give the reassurance that you would expect when buying an Approved Pre-Owned Lexus.

It is important to note that each Lexus Centre has to adhere to key guidelines to ensure you receive the best possible information when purchasing an Approved Pre-Owned only from Lexus.

• 
  
  
• 
  
  
• All Approved Pre-Owned Lexus vehicles are supplied complete with one year's manufacturer's equivalent warranty with unlimited mileage cover. All vehicles with less than a full year of manufacturer's warranty remaining will require a Mandatory Warranty to be applied for. Vehicles under 60,000 miles and with a full year of manufacturer's warranty remaining do not require a Mandatory Warranty to be applied. Your local Lexus Centre will arrange all this for you
  
  
• Any Lexus vehicles regardless of age or mileage qualify
  
  
• All Approved Pre-Owned Lexus Car Warranties have the same level of cover as the Lexus new vehicle warranty, with the exception of batteries, interior trim and corroded exhausts. The exact level of cover is detailed on the reverse of the warranty application form and also within your handover pack you receive when purchasing your vehicle
  
  
• All Approved Pre-Owned Lexus Car warranties include wear and tear cover for batteries, exhausts and wiper blades for three months or 3,000 miles

Before you take delivery of your Lexus, it has been subjected to a long and comprehensive vehicle preparation.

The vehicle preparation process encompasses five distinct stages:

• 
  
  
• Independent vehicle history check
  
  
• Independent vehicle mileage check
  
  
• Service history check
  
  
• Vehicle preparation and valeting (MOT if applicable)
  
  

The Vehicle History Check utilises data from many sources including the DVLA, Police National computer, finance companies, ABI, BVRLA, VMC, RMIF and SMMT to name but a few. With access to over 63 million records the following checks are made:

• Cross referencing between Vehicle Identification Number (VIN) and registration number
• Vehicle description check
• Finance data check/high risk data check
• Registration date and year of manufacture
• Stolen vehicle check
• Write off/condition check/scrapped indicator
• Number of previous owners and owner change dates
• Plate change warning, including full plate history or any previous colour changes
• Import/export data

As with the Vehicle History Check, the Independent Mileage Check is vital as it gives both you and each Lexus Centre the confidence that the vehicle mileage has been independently verified.

Most Lexus Centres carry out a full mileage verification check as a matter of course with a recommended supplier. All checks include the provision of a branded pass certificate that you will find inserted in the relevant place at the back of your handover pack. 

All Approved Pre-Owned Lexus vehicles must have a service history that is approved by the Lexus Centre retailing the car. All Lexus Centre services will be completed by a Lexus qualified technician and have all the applicable stamps and signatures. Services for qualifying vehicles must be within 1,000 miles either side of the scheduled service mileage limit or within 2 months either side of the specified time period. Vehicles with an incomplete or non Lexus Centre service history can only qualify as an Approved Pre-Owned Lexus once the retailing Lexus Centre completes the most recent major service. The Centre must then update the service record book to then provide to you.

Once the history and mileage checks have been passed, the car is fully prepared to Lexus standards. We carefully inspect the car's overall condition - outside, inside and underneath.

OUTSIDE

• All vehicles must have a minimum of two keys and remotes
• Vehicles should meet the current MOT requirements. Brake efficiency tests are replaced by evaluating braking performance on road test, headlamp alignment is replaced by visual inspection
• Audio System must be in full working order and good condition
• Tyres must be of the correct size and rating, locking wheel nuts are acceptable providing they are in a serviceable condition and the correct locking key(s) supplied
• Window glass must be in good condition and security etching must be correct

INSIDE

• Any marks, tears or burns must be repaired
• All controls and switches must operate to original specification
• All warning lights and gauges must be fully functioning and accurate
• Steering wheel and column condition/adjustment must be correct

MECHANICAL

• All engine components must be in full working order
• Steering, brakes and suspension must be in a condition representing good maintenance by previous owners

VALETING YOUR LEXUS

All Approved Pre-Owned Lexus vehicles are thoroughly cleaned inside and out before being presented for sale.

Please contact your Lexus Centre for details.

Every Approved Pre-Owned Lexus is supplied complete with comprehensive Lexus Roadside Assistance cover for one year. The service is currently administered by the RAC and is available 24 hours a day, 365 days a year. Two significant support services are available for should you need them, namely:

• Roadside Assistance
• 
  
  
• Accident Assistance

You the Approved Pre-Owned Lexus owner and a specified partner or spouse of the same address are entitled to full roadside assistance when driving your car or any other vehicle. The cover also extends to any other driver of your Approved Pre-Owned Car with your permission. One free call to 0800 246866 will bring the RAC to your breakdown, enabling you to resume your journey with minimum inconvenience.

The key inclusions of the cover are detailed below:

ROADSIDE RECOVERY

If the RAC cannot repair your car at the location of your breakdown in a reasonable time, or if you are unable to drive further through injury or illness the RAC will take you, your car and up to four passengers to the destination of your choice on the UK mainland. Recovery will usually involve just one journey and you do not have to travel with your car.

ASSURED MOBILITY

If you would prefer to continue your journey without your car, the RAC can make all the arrangements for you and your passengers. You can choose the option that suits you best.

Replacement Vehicle - a vehicle will be provided free of charge (excluding fuel) for up to three days providing the RAC has attended the incident. You would be required to provide a driving licence and fuel deposit on collection of the vehicle.

Hotel Accommodation - if it is not convenient to continue the journey, the RAC can arrange for a night's free hotel accommodation for you and fellow passengers for up to £150 per person to a maximum of £500.

Onward Travel - if you wish to make your own travel arrangements, the RAC will reimburse the cost up to £100 per person, to maximum of £300..

RAC "At Home" Service - this service ensures that the RAC will assist you even if your vehicle is at home when the problem occurs.

LEXUS ACCIDENT ASSISTANCE - 0800 246886

In the event of a minor or major accident Lexus owners can also take advantage of Lexus Accident Assistance. It is a further significant support and assistance and practical help available to you, including:

• Recovering your vehicle, if immobilised, to a Lexus Approved Accident Repair Centre
• Providing any assistance required, including passing on any messages to family, friends or colleagues
• Providing a loan car of similar specification (conditions apply)
• Providing assistance with administration and the completion of paperwork
• Supervising the vehicle repairs to Lexus standards
• Providing free legal advice
• Arranging for the repaired vehicle to be delivered conveniently back to you
• 
  
  

The Accident Assistance service ensures that Lexus vehicles are retained within the network for repairs and therefore enables a consistent customer experience to be delivered.

NON QUALIFYING VEHICLES

A vehicle will not qualify as a Approved Pre-Owned Lexus if any of the following occur:

• If the vehicle has been involved in a major accident
• If the vehicle's structural integrity is impaired
• If the body shell has been replaced
• If the vehicle is a grey import