RESERVE AND RELAX
With Lexus Reserve & Relax you can take full advantage of our award-winning customer experience without leaving the house by reserving your new Lexus for a fully refundable fee of £299*. That leaves you time to relax and take a test drive at your convenience when we are able to welcome you back to our centres.
STEP 1 SELECT & PERSONALISE
STEP 2 CLICK & RESERVE THEN RELAX*
STEP 3 VISIT YOUR CENTRE
LEXUS RX L
LEXUS UX 300e
LEXUS RC F
RESERVE AND RELAX
14-DAY MONEY BACK GUARANTEE^
We believe you’ll be delighted with your new vehicle, but if not you can return the car within 14 days for a full refund. Terms and conditions will apply^.
*If I change my mind before ordering
Once you have chosen your car, simply contact your Lexus centre to reserve your vehicle and pay the refundable £299 fee. Customers unable to take a test drive due to national or local COVID-19 restrictions can reserve a new Lexus by paying a fully refundable £299 reservation fee to their selected participating Lexus centre. The vehicle will be reserved until the customer is able to take a test drive or until 30 April 2021, whichever is soonest.
If you change your mind and decide not to order the vehicle, your chosen centre will return the reservation fee to you in full. If you go on to purchase a vehicle from your centre, your reservation fee will be refunded to you once you have placed an order.
^If I change my mind after delivery
If you are not completely happy you can return your new vehicle to the centre up to 14 days after delivery. Full terms and conditions can be supplied by your chosen centre and may include the following:
Please email the centre to confirm you would like to return the car within 14 days of handover of the vehicle. Return the vehicle to the centre at your own expense within 7 days of the cancellation.
You can test drive the vehicle on delivery (up to 50 miles), but if the vehicle loses any value as a result of handling by you which is not necessary to establish the nature, characteristics and functioning of the vehicle (for example, if you damage it or run up excessive mileage of over 50 miles), your centre will need to deduct the reduction in value from your refund.
If you have part-exchanged your old vehicle, your centre will repay to you the value assigned to the vehicle as part of your purchase, less any payments they have had to make to clear any outstanding finance. Your centre will then liaise with you and process your cancellation. Your centre will reimburse all payments due (subject to any relevant deductions as noted above) within 14 days of the vehicle being returned, using the same means of payment as you used for the initial transaction.
Any contract to purchase the vehicle will be made between the customer and the Lexus centre and will be subject to a separate contract of sale between the customer and the Lexus Centre and or a separate agreement between you and your finance provider if you propose to finance the vehicle.
If you have purchased on finance
If you have entered into a finance arrangement for the vehicle, you should refer to your finance agreement about your rights to cancel your order for the vehicle and your rights to withdraw from or terminate your finance agreement.
If you have funded the vehicle via a finance agreement, you need to let your finance provider know if you wish to withdraw from or terminate your agreement.
You will need to confirm your desire to cancel your purchase and your finance agreement within 14 days of finance activation.
Please refer to your finance agreement for all terms and conditions.
At participating centres, this offer is available until April 30 2021 and can be withdrawn at any time. For full terms and conditions, please contact your centre.
How long will delivery take & where will it be delivered?
An estimated time of delivery will be given to you once you order your car. This estimate will depend on a series of factors such as timely completion of the necessary documentation, whether we already have your chosen car in stock or if we need to build it for you. The car will be delivered to your chosen centre, or in some cases home delivery may be available. The car will be delivered to your chosen centre, or in some cases, home delivery may be available
What is personal contract purchase (PCP)?
Personal Contract Purchase PCP, also known as Lexus Connect, is a flexible and popular plan that provides the option to change your car on a regular basis. You pay your deposit and a series of regular monthly payments and, at the end, can choose to either retain the car by paying the future value price, return the car at no cost or even renew the deal by using your current car as part exchange against a new PCP car.