
WAYS TO CONTACT US
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FINANCE
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Financial Services - General Enquiry
To discuss settlement quotes and all other finance enquiries:
Call Us: 0370 850 7788
Email Us: customerexperience@uk.lexus-fs.com
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Financial Services - Payment Difficulties
If your query is related to COVID-19 please see further information https://www.lexus.co.uk/centres/centres-reopening/#servicing including information on payment deferrals.
Call Us: 0370 243 0805
Email Us: customeroutcomes@uk.lexus-fs.com
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Financial Services - Marketing Preferences
Update your marketing preferences at any time at lexus.co.uk/lfs-preferences or call us
Call Us: 0370 850 7788
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Payment Protection Insurance (PPI)
If you have any queries please email us so we can deal with your query quickly.
Email Us: ppi.queries@lexus-fs.com
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TECHNICAL SUPPORT
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Technical Issues
Lexus head office can help with product and parts enquiries. For technical enquiries, your Lexus Centre is the best place for advice. Please contact your local Lexus Centre for more details.
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Connectivity Issues
For help with phone connectivity and navigation please use one of the following channels:
Enquiry FormCall Us: 01737 367 026
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INSURANCE AND WARRANTY
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Motor Insurance - Customer Service
For motor insurance customer enquiries. Open Monday to Friday from 9am to 7pm and Saturdays from 9am to 4pm.
Call Us: 0345 040 0451
Email Us: enquiries@lexus-insurance-quote.co.uk
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Motor Insurance - Sales and Renewals
For motor insurance sales and renewals:
Call Us: 0800 138 3200
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Motor Insurance - Claims
To report a claim. Lines are open 24 hours a day, 365 days per year.
Call Us: 0344 243 8905
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Extended Warranty
For extended warranty enquiries and renewals:
Call Us: 0330 100 3299
Email Us: motor.admin@thewarrantygroup.com
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FLEET
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Fleet Managers
Rely on Lexus as a partner to keep your costs to a minimum and tax liabilities low, even with world-class leading vehicles. Small or large, we can cater to the size of your fleet and meet your drivers’ expectations across 8 hybrid models.
Contact details can be found here.
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ROADSIDE ASSISTANCE
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Roadside Assistance
For roadside assistance, membership enquiries and renewal.
Call Us: 0800 169 0393
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OTHER
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Recall
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KINTO One
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Marketing Consent – Unsubscribe.
If you wish to unsubscribe from receiving marketing communications from Lexus, please complete this form: Unsubscribe
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