1. Help centre

Lexus Support Centre

WAYS TO CONTACT US

FINANCE

To discuss settlement quotes and all other finance enquiries:

Call Us: 0370 850 7788

Email Us: customerexperience@uk.lexus-fs.com 

To discuss settlement quotes and all other finance enquiries:

Call Us: 0370 850 7788

Email Us: customerexperience@uk.lexus-fs.com

(Monday to Friday 8:00am to 6:00pm)

Update your marketing preferences at any time at lexus.co.uk/lfs-preferences or call us

Call Us: 0370 850 7788

If you would like to talk to us about refinance please call:

0345 607 7744

(Monday to Friday 9:00am to 6:30pm)

 

Contact us by post

Lexus Financial Services

Great Burgh

Burgh Heath

Epsom

Surrey

KT18 5UZ

TECHNICAL SUPPORT

Lexus head office can help with product and parts enquiries. For technical enquiries, your Lexus Centre is the best place for advice. Please contact your local Lexus Centre for more details.

Find a Centre

For help with phone connectivity and navigation, please use one of the following channels:

Enquiry Form

Call Us: 01737 367 026

INSURANCE AND WARRANTY

For motor insurance customer enquiries. Open Monday to Friday from 9am to 7pm and Saturdays from 9am to 4pm.

Call Us: 0345 040 0451

Email Us: enquiries@lexus-insurance-quote.co.uk

For motor insurance sales and renewals:

Call Us: 0800 138 3200

To report a claim. Lines are open 24 hours a day, 365 days per year.

Call Us: 0344 243 8905

FLEET

Rely on Lexus as a partner to keep your costs to a minimum and tax liabilities low, even with world-class leading vehicles. Small or large, we can cater to the size of your fleet and meet your drivers’ expectations across 8 hybrid models.

Contact details can be found here.

ROADSIDE ASSISTANCE

For roadside assistance, membership enquiries and renewal.

UK Breakdowns or Accidents -
0800 246 866
24 hours a day, 365 days a year

European Breakdowns Assistance -
0044 1737 500 024
24 hours a day, 365 days a year

Membership and General Enquiries -
0800 169 0393
Mon-Fri 8am-6pm

Email us at LRA@lexus.co.uk

OTHER

For recall enquires (Lines open Mon-Sun 8am-8pm)

Call Us : 0800 044 3721

Online: Recall Checker

Lines open Monday to Friday 8:30am - 5:30pm

Call Us: 0800 470 0446

Email Us: kinto.one@kinto-uk.com

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