1. Servicing and Maintenance
  2. Accident and Repair


Lexus cars are renowned for their luxury, quality and reliability. Should you have an accident, our friendly Lexus Accident Care Team of fully trained experts are on hand to support you through the entire process.

  • 01


    If anyone is injured or the road is blocked, dial 999 immediately. Ensure that everyone is safe, if possible and safe to do so, switch your hazard lights on, and set up your car’s warning triangles (where available) to alert other road users of the accident.

  • 02


    However small the incident may be, you need to ensure you swap full details with all relevant parties. If anyone is injured, if the road is blocked, or if someone will not provide insurance details, you must report this to the police.

  • 03


    Always make sure you record as much information as possible about the accident (for example, you could take photos).

  • 04

    CONTACT US ON 0800 246 866

    Once you have completed the above, call our Lexus Accident Care team who will support you throughout the entire claim journey until you are reunited with your Lexus.


We offer a complimentary service to support Lexus drivers with after accident care. No matter the age of your Lexus. Call our experts on 0800 246 866.


In the event of an accident, the Lexus Authorised Bodyshop Network, will use Accredited Technicians, genuine parts and paint to get your Lexus back to a pre-collision condition.

Minor Damage Repair

Our Vehicle Sales Network offer Small & Medium Area Repair Technology (SMART). To help fix minor scuffs, dents and scratches while being cost and time effective. You won’t need to replace the whole part and repairs should be completed within one day.


Our free of charge Lexus Accident Care service is available to all Lexus owners. Should you be involved in an accident, our Accident Care team are on hand 24/7 to support you. They will arrange for your Lexus to be recovered immediately to a place of safety if required.

UK Breakdowns or Accidents - 0800 246 866

24 hours a day, 365 days a year.