LEXUS CONCIERGE
CONTACT US
Questions? Select the relevant area below for the most appropriate contact details.
-
Technical Issues
Lexus head office can help with product and parts enquiries. For technical enquiries, your Lexus Centre is the best place for advice. Please contact your local Lexus Centre for more details.
Find a Centre
-
Connectivity Issues
For help with phone connectivity and navigation please use one of the following channels:
Enquiry Form
Call Us:
01737 367 026
-
Financial Services - General Enquiry
To discuss settlement quotes and all other finance enquiries:
Call Us:
0370 850 7788
Email Us:
customerexperience@uk.lexus-fs.com
-
Financial Services - Payment Difficulties
If your query is related to COVID-19 please see further information https://www.lexus.co.uk/centres/centres-reopening/#servicing including information on payment deferrals.
Call Us:
0370 243 0805
Email Us:
customeroutcomes@uk.lexus-fs.com
-
Financial Services - Marketing Preferences:
Update your marketing preferences at any time at lexus.co.uk/lfs-preferences or call us
Call Us:
0370 850 7788
-
Motor Insurance - Customer Service
For motor insurance customer enquiries. Open Monday to Friday from 9am to 7pm and Saturdays from 9am to 4pm.
Call Us:
0345 040 0451
Email Us:
enquiries@lexus-insurance-quote.co.uk
-
Motor Insurance - Sales and Renewals
For motor insurance sales and renewals:
Call Us:
0800 138 3200
-
Motor Insurance - Claims
To report a claim. Lines are open 24 hours a day, 365 days per year.
Call Us:
0344 243 8905
-
Roadside Assistance
For roadside assistance, membership enquiries and renewal.
Call Us:
0800 169 0393
-
Extended Warranty
For extended warranty enquiries and renewals:
Call Us:
0330 100 3299
Email Us:
motor.admin@thewarrantygroup.com
-
Recall
For recall enquires (Lines open Mon-Sun 08:00-20:00):
Call Us : 0800 044 3721 Online: Recall Checker
-
Customer Relations
If you wish to contact our Customer Relations team, please use one of the following channels:
Call Us : 0345 129 5484 Online : Enquiry Form
-
Payment Protection Insurance (PPI)
If you have any queries please email us so we can deal with your query quickly.
Email Us:
ppi.queries@lexus-fs.com
-
KINTO One
Lines open Monday to Friday 8.30am - 5.30pm
Call Us:
0800 470 0446
Email Us:
info@kinto-uk.com
-
Marketing Consent – Unsubscribe.
If you wish to unsubscribe from receiving marketing communications from Lexus, please complete this form: Unsubscribe
Technical Issues
Lexus head office can help with product and parts enquiries. For technical enquiries, your Lexus Centre is the best place for advice. Please contact your local Lexus Centre for more details.
Find a Centre
Connectivity Issues
For help with phone connectivity and navigation please use one of the following channels:
Enquiry Form
Call Us:
01737 367 026Financial Services - General Enquiry
To discuss settlement quotes and all other finance enquiries:
Call Us:
0370 850 7788Email Us:
customerexperience@uk.lexus-fs.comFinancial Services - Payment Difficulties
If your query is related to COVID-19 please see further information https://www.lexus.co.uk/centres/centres-reopening/#servicing including information on payment deferrals.
Call Us:
0370 243 0805Email Us:
customeroutcomes@uk.lexus-fs.comFinancial Services - Marketing Preferences:
Update your marketing preferences at any time at lexus.co.uk/lfs-preferences or call us
Call Us:
0370 850 7788Motor Insurance - Customer Service
For motor insurance customer enquiries. Open Monday to Friday from 9am to 7pm and Saturdays from 9am to 4pm.
Call Us:
0345 040 0451Email Us:
enquiries@lexus-insurance-quote.co.ukMotor Insurance - Sales and Renewals
For motor insurance sales and renewals:
Call Us:
0800 138 3200Motor Insurance - Claims
To report a claim. Lines are open 24 hours a day, 365 days per year.
Call Us:
0344 243 8905Roadside Assistance
For roadside assistance, membership enquiries and renewal.
Call Us:
0800 169 0393Extended Warranty
For extended warranty enquiries and renewals:
Call Us:
0330 100 3299Email Us:
motor.admin@thewarrantygroup.comRecall
For recall enquires (Lines open Mon-Sun 08:00-20:00):
Call Us : 0800 044 3721 Online: Recall Checker
Customer Relations
If you wish to contact our Customer Relations team, please use one of the following channels:
Call Us : 0345 129 5484 Online : Enquiry Form
Payment Protection Insurance (PPI)
If you have any queries please email us so we can deal with your query quickly.
Email Us:
ppi.queries@lexus-fs.comKINTO One
Lines open Monday to Friday 8.30am - 5.30pm
Call Us:
0800 470 0446Email Us:
info@kinto-uk.comMarketing Consent – Unsubscribe.
If you wish to unsubscribe from receiving marketing communications from Lexus, please complete this form: Unsubscribe
