LEXUS CONCIERGE

CONTACT US

Questions? Select the relevant area below for the most appropriate contact details.

• Technical Issues

  For technical enquiries, please contact your local Lexus Centre. For help with phone connectivity and navigation:

  Call Us:

  01737 367 026

  Email Us:

  multimedia@lexus.co.uk

• Financial Services - General Enquiry

  To discuss settlement quotes and all other finance enquiries:

  Call Us:

  0370 850 7788

  Email Us:

  customerexperience@uk.lexus-fs.com

• Financial Services - Payment Difficulties

  If you are experiencing difficulty making payments on your finance agreement:

  Call Us:

  0370 243 0805

  Email Us:

  customeroutcomes@uk.lexus-fs.com

• Motor Insurance

  For motor insurance enquiries, quotations, renewals and claims:

  Call Us:

  0345 293 9461

  Email Us:

  enquiries@lexus-insurance-quote.co.uk

• Roadside Assistance

  For roadside assistance, membership enquiries and renewals:

  Call Us:

  0800 169 0393

  Email Us:

  lexusroadsideassistance@thewarrantygroup.com

• Extended Warranty

  For extended warranty enquiries and renewals:

  Call Us:

  0330 100 3299

  Email Us:

  motor.admin@thewarrantygroup.com

• Recall

  For recall enquires:

  Call Us:

  0800 044 3721

• Customer Relations

  Call Us:

  0345 129 5484

  Email Us:

  enquiries@lexus.co.uk

• Payment Protection Insurance (PPI)

  If you have any queries please email us so we can deal with your query quickly.

  Email Us:

  ppi.queries@lexus-fs.com

• Business Drive Direct

  Lines open Monday to Friday 8.30am - 6pm

  Call Us:

  0800 470 0446

  Email Us:

  BusinessDriveDirect@lexus-fs.com