LEXUS CONCIERGE
CONTACT US
Questions? Select the relevant area below for the most appropriate contact details.
-
Technical Issues
For technical enquiries, please contact your local Lexus Centre. For help with phone connectivity and navigation please use one of the following channels:
Call Us : 01737 367 026 Online : Enquiry Form
-
Financial Services - General Enquiry
To discuss settlement quotes and all other finance enquiries:
Call Us:
0370 850 7788
Email Us:
customerexperience@uk.lexus-fs.com
-
Financial Services - Payment Difficulties
If your query is related to COVID-19 please see further information https://www.lexus.co.uk/centres/centres-reopening/#servicing including information on payment deferrals.
Call Us:
0370 243 0805
Email Us:
customeroutcomes@uk.lexus-fs.com
-
Financial Services - Marketing Preferences:
Update your marketing preferences at any time at lexus.co.uk/lfs-preferences or call us
Call Us:
0370 850 7788
-
Motor Insurance - Customer Service
For motor insurance customer enquiries. Open Monday to Friday from 9am to 7pm and Saturdays from 9am to 4pm.
Call Us:
0345 040 0451
Email Us:
enquiries@lexus-insurance-quote.co.uk
-
Motor Insurance - Sales and Renewals
For motor insurance sales and renewals:
Call Us:
0800 138 3200
-
Motor Insurance - Claims
To report a claim. Lines are open 24 hours a day, 365 days per year.
Call Us:
0344 243 8905
-
Roadside Assistance
For roadside assistance, membership enquiries and renewal.
Call Us:
0800 169 0393
-
Extended Warranty
For extended warranty enquiries and renewals:
Call Us:
0330 100 3299
Email Us:
motor.admin@thewarrantygroup.com
-
Recall
For recall enquires (Lines open Mon-Sun 08:00-20:00):
Call Us : 0800 044 3721 Online: Recall Checker
-
Customer Relations
If you wish to contact our Customer Relations team, please use one of the following channels:
Call Us : 0345 129 5484 Online : Enquiry Form
-
Payment Protection Insurance (PPI)
If you have any queries please email us so we can deal with your query quickly.
Email Us:
ppi.queries@lexus-fs.com
-
KINTO One
Lines open Monday to Friday 8.30am - 5.30pm
Call Us:
0800 470 0446
Email Us:
info@kinto-uk.com
-
Marketing Consent – Unsubscribe.
If you wish to unsubscribe from receiving marketing communications from Lexus, please complete this form: Unsubscribe
Technical Issues
For technical enquiries, please contact your local Lexus Centre. For help with phone connectivity and navigation please use one of the following channels:
Call Us : 01737 367 026 Online : Enquiry Form
Financial Services - General Enquiry
To discuss settlement quotes and all other finance enquiries:
Call Us:
0370 850 7788Email Us:
customerexperience@uk.lexus-fs.comFinancial Services - Payment Difficulties
If your query is related to COVID-19 please see further information https://www.lexus.co.uk/centres/centres-reopening/#servicing including information on payment deferrals.
Call Us:
0370 243 0805Email Us:
customeroutcomes@uk.lexus-fs.comFinancial Services - Marketing Preferences:
Update your marketing preferences at any time at lexus.co.uk/lfs-preferences or call us
Call Us:
0370 850 7788Motor Insurance - Customer Service
For motor insurance customer enquiries. Open Monday to Friday from 9am to 7pm and Saturdays from 9am to 4pm.
Call Us:
0345 040 0451Email Us:
enquiries@lexus-insurance-quote.co.ukMotor Insurance - Sales and Renewals
For motor insurance sales and renewals:
Call Us:
0800 138 3200Motor Insurance - Claims
To report a claim. Lines are open 24 hours a day, 365 days per year.
Call Us:
0344 243 8905Roadside Assistance
For roadside assistance, membership enquiries and renewal.
Call Us:
0800 169 0393Extended Warranty
For extended warranty enquiries and renewals:
Call Us:
0330 100 3299Email Us:
motor.admin@thewarrantygroup.comRecall
For recall enquires (Lines open Mon-Sun 08:00-20:00):
Call Us : 0800 044 3721 Online: Recall Checker
Customer Relations
If you wish to contact our Customer Relations team, please use one of the following channels:
Call Us : 0345 129 5484 Online : Enquiry Form
Payment Protection Insurance (PPI)
If you have any queries please email us so we can deal with your query quickly.
Email Us:
ppi.queries@lexus-fs.comKINTO One
Lines open Monday to Friday 8.30am - 5.30pm
Call Us:
0800 470 0446Email Us:
info@kinto-uk.comMarketing Consent – Unsubscribe.
If you wish to unsubscribe from receiving marketing communications from Lexus, please complete this form: Unsubscribe