LEXUS CONCIERGE

CONTACT US

Questions? Select the relevant area below for the most appropriate contact details.

• Technical Issues

  For technical enquiries, please contact your local Lexus Centre. For help with phone connectivity and navigation please use one of the following channels:
  
  Call Us : 01737 367 026 Online : Enquiry Form

• Financial Services - General Enquiry

  To discuss settlement quotes and all other finance enquiries:

  Call Us:

  0370 850 7788

  Email Us:

  customerexperience@uk.lexus-fs.com

• Financial Services - Payment Difficulties

  If you are experiencing difficulty making payments on your finance agreement:

  Call Us:

  0370 243 0805

  Email Us:

  customeroutcomes@uk.lexus-fs.com

• Financial Services - Marketing Preferences:

  Update your marketing preferences at any time at lexus.co.uk/lfs-preferences or call us

  Call Us:

  0370 850 7788

• Motor Insurance - Customer Service

  For motor insurance customer enquiries. Open Monday to Friday from 9am to 7pm and Saturdays from 9am to 4pm.

  Call Us:

  0345 293 9461

  Email Us:

  enquiries@lexus-insurance-quote.co.uk

• Motor Insurance - Sales and Renewals

  For motor insurance sales and renewals:

  Call Us:

  0800 138 3200

• Motor Insurance - Claims

  To report a claim. Lines are open 24 hours a day, 365 days per year.

  Call Us:

  0345 125 4070

• Roadside Assistance

  For roadside assistance, membership enquiries and renewal.

  Call Us:

  0800 169 0393

  Email Us:

  lexusroadsideassistance@thewarrantygroup.com

• Extended Warranty

  For extended warranty enquiries and renewals:

  Call Us:

  0330 100 3299

  Email Us:

  motor.admin@thewarrantygroup.com

• Recall

  For recall enquires (Lines open Mon-Sun 08:00-20:00):
  
  Call Us : 0800 044 3721 Online: Recall Checker

• Customer Relations

  If you wish to contact our Customer Relations team, please use one of the following channels:
  
  Call Us : 0345 129 5484 Online : Enquiry Form

• Payment Protection Insurance (PPI)

  If you have any queries please email us so we can deal with your query quickly.

  Email Us:

  ppi.queries@lexus-fs.com

• Business Drive Direct

  Lines open Monday to Friday 8.30am - 6pm

  Call Us:

  0800 470 0446

  Email Us:

  BusinessDriveDirect@lexus-fs.com

• Marketing Consent – Unsubscribe.

  If you wish to unsubscribe from receiving marketing communications from Lexus, please complete this form: Unsubscribe