Online Claims
If you've been in an accident and need to make a claim, we've got you covered. It's fast, simple, and convenient.
INSURANCE
LEXUS MOTOR INSURANCE
You've got the car, now get the cover. Designed specially for Lexus drivers, we offer a dedicated insurance policy that provides high quality cover for you and your Lexus.
Why Lexus?
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Uninsured driver promise
If you make a claim for an accident that is not your fault and the driver of the other vehicle is uninsured, you will not lose your No Claim Discount with us or have to pay any excess. You will need to provide details of the other vehicle, including the registration, make, model, and driver details.
OUR PROMISE TO YOU
european cover
Complimentary coverage while driving your Lexus in Europe for 3 days. With the added option to extend to 180 days for an additional premium, providing peace of mind during international trips.
VANDALISM PROMISE
If you make a claim for damage to your car caused by vandalism, you won’t lose your No Claims Discount with us. The incident must be reported to the police and assigned a crime reference number, and the damage can’t have been caused by another vehicle. You will need to pay the accidental damage excess.
24-HOUR ACCIDENT HELPLINE
We’re on hand to support you when you need us the most through the unfortunate event of an accident at any time.
CAR INSURANCE
Eligibility
Your vehicle:
- Is registered and kept in the United Kingdom, the Isle of Man, or the Channel Islands
- Is not a Q registration
You:
- The proposer, spouse, civil partner, or common-law partner must be the registered keeper and owner of the vehicle
Your No Claim Discount:
- Can be used on this vehicle and cannot be used simultaneously on another vehicle
- Was issued no more than 2 years before the start of this policy
- Is in your name and has been earned on a private car policy
You and All Insured Drivers:
- Do not require business use related to a driving occupation, such as a taxi driver, courier, delivery driver, or driving instructor
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Phone SupportPrefer to speak with someone? Our dedicated team is ready to guide you through the process.
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Customer Services
0330 4042 226
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Claims Helpline
0330 4041 161
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Windscreen Claims
0330 4042 225
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Key Protection Claim
0330 4043 230
Useful downloads
Insurance is arranged by Toyota Insurance Management UK Limited, trading as Lexus Insurance Services, registered in England, Company No. 14297877. Registered Office: 7th Floor, 52-56 Leadenhall Street, London, EC3A 2BJ. Authorised and regulated by the Financial Conduct Authority. Firm Reference Number: 983839.
Policies are underwritten and administered by Aioi Nissay Dowa Insurance UK Limited. Registered in England, No. 11105895. Registered Office: 7th Floor, 52-56 Leadenhall Street, London, EC3A 2BJ. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Firm Reference Number: 816870.