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QUALITY GURANTEED
All repairs carried out by our authorised repairer are guaranteed for the lifetime of the vehicle whilst it remains in your possession.
INSURANCE
MINOR DAMAGE PROTECTION
Every Lexus deserves to be cherished, and Lexus Minor Damage Protection is the intelligent way to help maintain its value– and your pride in its pristine condition.
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CONVENIENT FOR YOU
The technicians could come to your home or place of work and expertly repair small dents, scuffs and scrapes in vulnerable body areas (not available in all areas & geographical limitations apply). You also have the option to take your vehicle to one of our approved Repair sites.
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03
REASSURING
We offer a £250 body shop contribution in the event an eligible area of damage cannot be repaired at your chosen location.
What's included
Each claim is limited to four individual areas of damage, with a limit of 20 items of damage over the policy term. This includes damage on eligible panels such as:
- Scratches, scuffs and dents up to 300mm in length, and 3mm deep
- Stone chips up to 5mm in diameter and 1.5mm deep
Quick and simple
Making a claim could not be easier. Visit our Lexus portal where you can register your claim online within 30 days of the incident. If you would like to speak to someone then please call our dedicated claims team on 0333 0444 702 who will be happy to help you.
How do I purchase a Minor Damage Protection Policy?
Minor Damage Protection is only available to buy through supporting Lexus centres. Subject to T&C's.
Which panels of my car are covered?
Minor Damage Protection Overview:
Frequently asked questions
Each individual claim is limited to four individual areas of damage, with an aggregate limit of 20 damages over the term of your Lexus Minor Damage Protection policy.
Please refer to your policy wording for more information about any applicable excess on this product.
No. Lexus Minor Damage Protection is completely separate from your Motor Insurance Policy.
When you become aware of any minor damage, this must be reported within 30 days by contacting the Claims line on 0333 0444 702. The claims team will talk you through the simple steps to assess your claim and arrange your repair.
Alternatively, you can claim via the website lexus.insurethat.com
Only the vehicle detailed on the policy schedule is covered.
The policy covers damage to your car irrespective of the driver.
Yes, all repairs carried out by our approved repairers are guaranteed for the lifetime of the vehicle whilst it remains in your possession. Where we provide a body shop contribution, third-party repairs are not guaranteed under this policy. In this situation, you should check with your repairer what guarantees they provide.
Lexus Minor Damage Protection is underwritten by Aioi Nissay Dowa Insurance UK Limited. Aioi Nissay Dowa Insurance UK Limited which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, Financial Services Register number 816870. Aioi Nissay Dowa Insurance UK Limited is registered in England and Wales (Company Number: 11105895), registered office: 52-56 Leadenhall Street, London, EC3A 2BJ.
Lexus Minor Damage Protection is administered by Nukula Limited, trading as InsureThat which is authorised and regulated by the Financial Conduct Authority No. 616475. Nukula Limitet is registered in England and Wales (Company Number: 07646376), registered office: Sterling House, Sitka Drive, Shrewsbury Business Park, Shrewsbury, Shropshire, SY2 6LG.
You can cancel your policy in the first 30 days and receive a full refund, provided no successful claim has been made. If you cancel after the first 30 days you will be entitled to a pro rata refund provided you have not had a repair completed using the policy.
Damage of any kind to wheels, rims or tyres; any single claim where the total number of damages exceeds four or if the total number of damages exceeds 20 over the policy lifetime; any panel that is ripped, holed, torn or perforated; damage to beading, moulding, glass, lights or decals; any damage that occurred before the policy start date, and any damage other than a stone chip to the bonnet, boot lid or the roof.
For a full list of exclusions, please refer to the policy wording.
Yes, the remaining term of the policy can be transferred to an eligible replacement vehicle if you sell the original. We do not charge any administrations fees for transfers or cancellations.
Lexus Minor Damage Protection can be purchased from participating Lexus Centres when ordering a new or used vehicle. Cover cannot be purchased after you’ve taken delivery of your vehicle.
